Piping Rock Reviews

I ordered a bottle of fish oil and got it less than 10 days. I am so satisfied for their hard and efficient work and putting customer in their mind. The delivery is super fast and money worth it. I like put thumb for them. Just hope they can keep going and deliver good service to many many people.

It is not the real piping rock, it's bogus. Do not throw away your money.

Always fast delivery and the products are well priced. Really happy with the supplements I've purchased over the last few years.

I am just about to order from Pipingrock for the third time and decided to check out reviews about them. Oh my, loads of disgruntled customers, which surprises me. My first 2 orders went smoothly and the products were great. Delivery takes time as I am in UK but its not too long. Just checked the dates on them after reading others complaints, again, nothing over or near the use-by-date. So ignoring the bad reviews and using my own experiences, I will now order again. I just hope I am not tempting fate and end up leaving a bad review next time!

I am dealing with piping rock maybe 2 years now sceptical at first when I saw 2 plus star rating at the start produce took time to come i live in Ireland got a shock with last order ordered mon came Thursday can't believe it thanks for topquality products and service John t cork

I, Natalya Kirablin, jist got 6 essential oils from this site. Label was stating that is pure esential oil. However, when product arrived it was a disaster. Inside all bottles was a substances that were far away from being cold pure essential oils. It was thick, not transperent, and it had a smell that makes you chock.

I placed my 1st order w/this company totalling almost $100.00U.S. (I actually had my next order all lined up to place after seeing how the 1st went...)
The delivery driver obviously just threw the box onto my porch in the pouring rain. They didn't even toss it far enough to get it under the porch overhang to get it out of the rain! And as they didn't have the courtesy to knock or ring the bell I didn't know the items were delivered.
I checked the porch on Sat afternoon & found nothing had been delivered. I was home all day Sat, never left the house.
Thereafter, I found the box, upside down in the still pouring rain, late Sun afternoon - soaked-limp-H2O leaking out of it. As I carried it to my kitchen it leaked H2O all over my floors & carpet.
I immediately opened the box to find everything inside was either wet or damp. And I found there was no packing list!
I took pics of the box and then initiated the "live chat" function to reach piping rock's customer service. After asking a few questions the chat person said she had to put me on hold again-this was the 2nd time I was put on hold. So I asked her, instead of keeping me on hold, to pls send the response to my email (which I'd provided earlier.) I also told her I'd gladly send the pics once I recd their response.
Well, here it is almost 24hr later & I still have no response... just damp supplements. To me this is deplorable customer service. I would have put the person on report; as she promised to email me but failed to do so. They did not even extend the courtesy of a reply to let me know that they're still working on it. I wonder how they'll feel when I deny payment by my credit card company.

I'd really hoped I'd found a reputable supplier; as I take a lot of supplements. But, from my experience, and after reading the rankings, this is not one. I just wish I'd read the rankings b4 placing my order. I must question the company's ratings of itself... if it sounds too good to be true it probably is. I hope if anyone uses this company in the future they get better service than I... but don't hold your breath.

Don't even try purchasing from this website. They don't care about their customers. Take your money and leave you hanging. Worst.

Service was fabulous for me. My dr recommended this website when I asked for melatonin so I trusted it based on that.
I’m in the UK & I ordered on 19/04 and paid extra for express shipping. Order arrived on 21/04. I was amazed. Everything has been as expected. Can’t complain & will definitely use again!

I have ordered from piping rock for years and never had a problem. I normally get my order within 3 to 4 days and sometimes sooner. The price is great.

I canceled an order almost immediately (2-3 min) after I made an order and I ask CS how long would it take. They said 7-10 working days but it has been more than 10 working days when they said they would refund me but I still did not receive a refund.

My experience was very good. Great price and fast shipping to the uk.